While our doors are NOT open for you to come in and browse our stores, we are “open” for business. We have been revising our internal methods, and adding to the services we offer as much as possible, while still making doing business with us as safe as possible for you and our staff during this extraordinary time. Here’s a run down on how to do business with us:
You want to purchase something?
Our inventory is always viewable on seconduse.com. To initiate a purchase, email the store where the item is: firstname.lastname@example.org or email@example.com. In your email please include your full name, phone number and item number(s) of interest. We will call you to complete the sale over the phone, as well as schedule a time for contact free pick-up of your purchase. At this time we are not able to provide assistance with loading your materials into your vehicle. We can use a forklift for certain items, please inquire when you are making the purchase. We are not charging restocking fees at this time, so if an item you purchase is not what you expected, you can get a full refund.
You have materials you want to drop off?
We are scheduling material drop offs; they are by appointment only. To inquire about an appointment, email firstname.lastname@example.org for Seattle or email@example.com for Tacoma. In your email include detailed description and photos of the materials you wish to drop off. Also, due to the fact that our ability to sell merchandise has changed quite drastically, so too will our acceptance range. We can only accept high value items at this time. As always, we can offer a Habitat for Humanity donation receipt. Or, if we are able to offer payment for the materials, the payments will be in the form of a store credit or check only.
You want to have our salvage crews help with a project?
Our salvage crews are working on projects we can complete safely and in accordance with the state construction guidelines. If you would like more information to see if we can help out with your particular project, email firstname.lastname@example.org. Our salvage services are always free!